Machines can’t save us from ourselves
“the AI capabilities touted by these companies are actually not as powerful or effective as they'd like us to believe, and the New Zealand incident is just the latest proof of that.”
Filtering content is a surprisingly manual process. Instagram/Facebook sub contracts out companies that employ low paid workers who view, judge and remove flagged content on social media.
Pinterest is doing some interesting things in response to restrictions on surfacing and resharing content that has inaccurate content.
Should Facebook do the same?
This brings up some worthy conversations about what is or could be considered harmful content. What responsibility does a social media platform have when it’s users post divisive content?
The Christchurch Shooting is latest horror is yet another example of tech capabilities forcing us to examine its limitations and human limitations as well.