Food for the Hungry
Emene is an ecosystem that allows FH to conduct client relationship management, service and supply deployment to regions in crisis, and overall measurement, evaluation.
Team communications and response deployment for humanitarian crisis situations
About the Product & Service
Emene is a system designed for FH (Food for the Hungry). Emene is an ecosystem that allows FH to conduct client relationship management, service and supply deployment to regions in crisis, and overall measurement, evaluation.
Emene aka; Xindicate is the white label version of this measurement & evaluation system for Global Aid providers. This service and digital system enables NGO field staff to enroll aid participants, distribute goods, money and services, track where aid is most needed, record activity, send metrics and evaluate program metrics.
This product launched in 2017 for use in Central Africa (Tanzania, Ethiopia and Democratic Republic of Congo as a beta pilot for Food for the Hungry in cooperation with USAID global NGOs.
Role: Service design, visual design, interaction design
The entire system is comprised of a desktop web service that shows program analytics, an android tablet application experience used for large scale client registration and crisis deployment and an android mobile application that allows for remote, ongoing client data collection and supply distribution.
Team leader using the cards to take attendance in Tanzania
Create new client record flow (online and offline)
Search for client flow
How the system works
Users and touchpoints
Glow
Glow - Ambient home device for reminders and notifications.
glow hub
About Glow
Glow is a home assistant. Unlike Alexa or Google Home, the Glow system uses machine learning to prioritize inbound communications and infer their importance to the user. Glow features an interactive and portable light fixture that uses ambient sound and light to push and convey important information to the user while they are in the home and uses opportunistic, location-based services to push these same notifications to whatever device the user has available at any given time.
A simple way to record data or action items received in daily interactions - both conversations and digital communications
A mechanism that will deliver frequent alerts/reminders
A way to relieve anxiety by helping people remain in control of their agency
Design Principles
Low Maintenance
A user should not have to import the data that comes into the system - the data should seamlessly be imported from email, calendar invitations and text messages
Friendly
It should perform in a way that is innocuous and not obtrusive
Smart
The system should learn preferences and infer information without explicit input based on situational awareness (Location, context)
TEAM:
Aynne Valencia
Karina Bingham
Scott Drapeau
Hulin Wang
Glow Band form
Package
