Food for the Hungry
Enabling assistance to areas impacted by crisis
Team leader using the cards to take attendance in Tanzania
Login screen and main menu
Project Goals:
To create a scalable measurement and evaluation tool, Food for the Hungry could use to manage supplies for local programs, collect reporting data into a dashboard for country management, and communicate this data to government agencies. This product needed to be used offline and with older Android devices.
Process:
The team started the project at Food for the Hungry's US field office in Phoenix, Arizona, followed by design sessions with local field officers from Ethiopia, Guatemala, and Tanzania present. This work was turned into a rapid prototype, taken to USAID’s offices in Washington DC and loaded onto FFH devices, and shipped to their field offices for testing and feedback.
There were several rounds and feedback and user testing. We could not test in the specific countries we launched into due to security issues.
Team:
Food for the Hungry’s project management, application, web, and mobile development teams, Nile Point backend system architecture team, and Food For the Hungry local field office staff in five countries.
Deliverables:
Desktop dashboard, Mobile app, and tablet application.
About the Product & Service
WorldLink is a system designed on the Xindicate platform for FH (Food for the Hungry). This ecosystem allows FH to conduct client relationship management, service and supply deployment to regions in crisis, and overall measurement and evaluation.
This product was launched in Central Africa as a beta pilot for Food for the Hungry in cooperation with U.SAID and the national governments of Tanzania, Ethiopia, and the Democratic Republic of Congo.
The system comprises a desktop web service showing program analytics, an Android tablet application experience for large-scale client registration and crisis deployment, and an Android mobile application allowing remote, ongoing client data collection and supply distribution.
Outcome:
This project has since been deployed for relief projects in Central and South America and will be adapted to a similar program in DRC and, eventually, all of FH’s global programs in over 20 countries.
Role: Product Designer, Design Research, Service Design, Visual Design, Interaction Design