eBay Network Audit
Using data to inform a redesign
Zoomed out version of the seventeen foot poster
Large-scale visualization of the eBay network, including key monetization flows, identification of flows that could be optimized, and organizational and information architecture change recommendations.
I consulted with Tangible UX to audit eBay’s key user flows. My partner and I audited their entire network. We created an information graphic that leadership and individual teams used to reimagine their Buy, Sell, Help, Support, and Community experience and set them up for success in their redesign.
The result was a series of information graphics and a seventeen-foot poster kept in several locations on the eBay campus.
Team:
Aynne Valencia
Andrew Lynch
James Young
My role:
Design strategy
Design Research
Information Design
Visual Design
Buy Flow diagram detail
Close up of one of the sections
Legend detail
Detail of the legend describing what the symbols mean
Clients exploring the diagram
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